No-Show & Cancellation Cost Calculator

Section 1 — Your Business

Average service valuee.g. £45 for a gel manicure

Clients seen per weekFull or part-time bookings

Weeks worked per yearTypically 46–50 for most techs

% of appointments that no-showIndustry avg: 5–15%

% that cancel last-minuteSame-day or <24hr cancellations

Average rebooking rateHow often you fill the slot last-minute

Admin time per no-showTexts, calls, rescheduling etc.

mins

Your hourly rateUsed to value your lost time

Section 2 — Your Results

Total appointments per year

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No-shows per year

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Late cancellations per year

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Revenue lost to no-shows

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Revenue lost to late cancellationsUnfillable slots at short notice

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Hours lost chasing & admin

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Cost of your lost admin timeTime that could be spent on clients

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Total Annual Cost of No-Shows & Late Cancellations

£—

Section 3 — What a Deposit Policy Could Recover

Deposit % you’d chargee.g. 30% is common for nail techs

Deposits collected on lost appointmentsPartial income even when clients bail

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Net saving with a deposit policy

£—

No-Show & CancellationCost Calculator